The Best Call to Make in the Worst Situation!
Contents Restoration
Contents- Furnishings and Personal Belonging Restoration
When dealing with contents damage, “time is of the essence”. This process should begin immediately following the loss, proper restoration of many items requires quick and immediate action. Primary damage is obvious, but secondary damage (caused by moisture, mildew, corrosion, or odors) is the main cause for the loss of the majority of valuable belongings. Our goal is to provide support and aid in quickly restoring the loss with the minimal amount of time and expense to all parties involved.
There are several steps to the specialized contents restoration process including; the initial arrival and survey, documentation of the loss, stabilization and mitigation of secondary damage, pack out and transport, the actual restoration and cleaning process, and finally the pack back and completion. ServiceMaster of Greater Harrisburg and West Shore can handle this process from start to finish, or we can just be involved in certain aspects as dictated by our agreement with the property owner and or insurance company.
The Contents Restoration Process Inspection and Assessment
Emergency pre-cleaning and corrosion control:
• Upon our initial response, we will employ many procedures for the immediate mitigation of further damage to the contents. There are many techniques to stop further damage from occurring and we employ all possible procedures to ensure such steps are taken.
Communication & Understanding:
• It is critical to know what the desires and wishes of all parties to a loss are. We have various levels of service that can be tailored to the desires of the home owner, business owner and insurance company.
Documentation
• Each and every item or content will be identified as repairable, salvageable or irreparable.
Packout and Transport
• Once the items are inventoried, they will be safely and securely boxed or packed and readied for transport back to our facility. These contents will be handled as if they were our own. We know there are heirlooms, memories and beloved items that will be entrusted in our care. We will show these items the same compassion and care that we feel for our customers in what is a very stressful situation for them.
Packout and Transport
• The items will be slated for a variety of our restoration procedures, or even a combination of many procedures to ensure the best results. Depending on the item or many other factors involved we may employ any one of several different restoration and deodorization procedures. After packing your items, they are returned immediately upon the completion of the scheduled repairs. These processes will all be carefully coordinated with all parties involved!
Packback and Completion
• ServiceMaster will carefully and securely proceed to “pack-back” all items that have been processed. We will ensure they are packed in a way that makes them easy to find and unpacked in the future. Items that are not deemed as restored will be returned or disposed of with proper authorization.